We are Pixegoo.
If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us at privacy@pixegoo.com.
How do we use your data?
When you register for Pixegoo Cloud
When you sign up for an account with us, we collect your name and email. We collect these details to put the contract in place between us that enables you to access our platform. We use analytics tools to better understand how people use our product and to optimize our service and experience. Additional data, including address and credit card information, will be collected by our Merchant of Record to process your payment. We do not use any personal data, including data received through any third-party services, for developing, improving, or training AI and/or ML models. We do not transfer or disclose your information to third parties for purposes other than the ones provided. You can delete your Pixegoo Cloud account via the product.
When you use/run your own Pixegoo deployment
If you install Pixegoo on your own server, and you opt-in, we collect your email address and may use it to contact you about your usage of the product. If you sign up for a paid plan, we collect your name, email address, company address, and the name and email address of others in your company (e.g., a billing contact). We collect these details to put a contract in place between us. If you use our credit card billing feature, our Merchant of Record collects information including your address and credit card information to process your payment. Additionally, we collect selected, anonymous information about how Pixegoo is used. We use this information to improve your experience with our services and to protect from potential security attacks and abuse. You can learn more about the data we collect, and how to disable this information collection, in our documentation.
When you sign up for the community forum
We collect your email address or social media handle to assign you an account to use our forum. You can delete your forum account by emailing us at privacy@pixegoo.com.
When you attend one of our events or a third-party event
When you attend one of our events or a third-party event, we may collect your personal information, including your name, email address, and phone number. We collect this information to know who is attending our events and to help promote our business. We may take pictures or videos at our events as part of our legitimate interest in promoting our business. You can opt out of having your photo taken when attending our events or at any time by contacting us.
When you contact us
When you contact us either by email or via our website or product with general queries, we will usually collect your name and contact details to properly respond to your query.
On social media
When you connect with us on social media platforms, we will process your handle, name, and email address under our legitimate interest to respond to your comments and queries promptly.
When you receive our news updates
We handle your personal information (such as your name and email address) to provide you with our news updates in line with any preferences you have told us about. You can unsubscribe at any time by clicking the unsubscribe link in our emails or by emailing privacy@pixegoo.com.
When you register as an expert or affiliate
We collect your name, email address, and details about your company in order to communicate with you about the Pixegoo expert and affiliate programs.
Technical information when you use our website
When you consent, we collect information about how you use our website. We use this information to improve our website and understand user behavior. More detail is available in our cookie policy.
When you apply for a job with us
During the recruitment process, we may collect your name, contact details, recruitment information (e.g., right to work documentation and references), qualifications, test results, and any additional information from recruitment partners. We use this information to assess your suitability for available roles.
If our business is sold
We may process your personal information as part of a business transaction to ensure continuity of services.
Where is my data stored?
We store your data securely and, whenever we transfer your personal information outside of legally protected jurisdictions, we ensure it receives additional protection as required by law.
How long do we keep your data for?
We store your personal information only as long as necessary for the purposes for which it was collected, including legal or reporting requirements. In some cases, we may anonymize your data for analytical purposes.
What are my rights under data protection laws?
You have various rights under applicable data protection laws, including:
- Access your personal data («subject access request»).
- Correct incomplete or inaccurate data.
- Request deletion of your personal data.
- Request restrictions on processing your data.
- Request data portability.
- Object to how we are using your data.
- Withdraw your consent at any time.
You also have the right to lodge a complaint with your relevant supervisory authority.
Questions, comments, and more detail
We welcome your feedback and suggestions on this notice. If you have concerns or suggestions, please contact us at privacy@pixegoo.com.
This privacy policy was last updated on feb 3 2021